Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales and delivery of conferences, weddings, banquets and other major events for Shangri-La in Malaysia. Candidates typically need substantial experience in hotel events, catering or hospitality sales, preferably in a senior leadership position, together with strong commercial awareness and an established corporate or agency network. The role requires excellent communication, negotiation, budgeting and team-management skills. The successful candidate is expected to develop event revenue, maintain high guest and client satisfaction, coordinate closely with culinary and operations teams, and ensure every event meets Shangri-La’s service and quality standards. Flexibility, professional presentation and the ability to manage several high-value events under pressure are essential.

About the employer

Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The brand is known for warm Asian hospitality, personalised service, refined accommodation and extensive food, beverage and event facilities. In Malaysia, Shangri-La operates established city hotels and resort properties, serving leisure travellers, corporate guests, weddings and large-scale meetings. Employees generally work in a structured, international environment with strong emphasis on guest satisfaction, operational standards, teamwork and professional development. A Director of Events Management would typically collaborate with sales, banquets, culinary, front office and finance teams while representing the property to corporate clients, event agencies and destination partners.

Working in Malaysia

Malaysia offers varied opportunities in luxury hotels, resorts, tourism, events, restaurants and business services. Island and coastal destinations such as Langkawi, Penang, Tioman, Redang and parts of Sabah are popular for resort, diving, weddings and conference work, while Kuala Lumpur provides the broadest corporate market. Local culture blends Malay, Chinese, Indian and indigenous traditions, with diverse food, festivals and welcoming communities. Lifestyle costs are generally moderate, although island accommodation and imported goods can be expensive. Public transport is strongest in major cities; island living is quieter and more seasonal. Foreign professionals normally need an employer-sponsored Employment Pass, with the company handling applications and approval through Malaysian authorities. Applicants should confirm salary, accommodation, medical cover, relocation support and contract terms before moving. English is widely used in hospitality, while Malay is the official language.