Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain at Summer Palace, Shangri-La Hong Kong, supports the smooth operation of the restaurant and delivers polished, attentive service to guests. Requirements typically include relevant experience in a luxury hotel or fine-dining restaurant, strong knowledge of food and beverages, good English and Cantonese or Mandarin communication skills, and the ability to lead a service section or small team. The successful candidate is expected to maintain Shangri-La service standards, handle guest requests professionally, coordinate with the kitchen and other departments, assist with training, and ensure accuracy, cleanliness, and an excellent dining experience. Flexibility to work shifts, weekends, and public holidays is essential.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its brands are known for warm Asian hospitality, attentive personal service, and high standards in accommodation, dining, wellness, and meetings. Shangri-La's Kowloon Shangri-La and Island Shangri-La in Hong Kong are flagship properties offering extensive rooms, restaurants, banquet facilities, and business services. Summer Palace is the group's renowned Cantonese fine-dining restaurant at Island Shangri-La and has received significant recognition for its cuisine and service. Employees generally work in a structured, multicultural environment with opportunities for professional training, internal mobility, and career development within the wider group.

Working in Hong Kong

Hong Kong is a compact, energetic city spread across Hong Kong Island, Kowloon, and the New Territories, with excellent public transport, international dining, shopping, beaches, hiking trails, and a busy cultural calendar. Hospitality jobs are available in luxury hotels, restaurants, clubs, tourism, events, and catering, particularly for candidates with Cantonese, Mandarin, English, or specialist service skills. The culture combines traditional Chinese customs with international influences; punctuality, professionalism, courtesy, and attention to detail are highly valued. Housing can be expensive, although employers may offer staff meals, medical coverage, transport support, or accommodation assistance. Foreign employees normally need an approved employment visa before starting work, sponsored by the employer, and must meet qualification and salary requirements. New arrivals should budget carefully, arrange accommodation, obtain a Hong Kong Identity Card after arrival, and understand local tax and employment rules.