Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager / Assistant Security Manager is responsible for protecting guests, colleagues, hotel assets and daily operations at Shangri-La Hong Kong. Requirements typically include relevant hotel, corporate or public-security experience, supervisory or management background, strong knowledge of emergency procedures, incident reporting, access control and local security regulations. First-aid, fire-safety or security certifications are advantageous. Candidates should demonstrate sound judgment, integrity, calm decision-making and excellent communication skills. The role requires coordinating with hotel departments, contractors and government authorities, investigating incidents, conducting patrols and drills, reviewing CCTV and maintaining high service standards. Flexibility is essential, as the position may involve rotating shifts, weekends, public holidays and emergency call-outs.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its Asian-inspired service, refined accommodation and strong emphasis on genuine care. The group operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its Hong Kong properties serve business travellers, leisure guests, residents and major events, combining premium dining, meeting facilities and high-touch guest service. Employees are generally expected to maintain professional standards, cultural sensitivity, discretion and teamwork. Security colleagues play an important role in protecting guests and staff while preserving the welcoming atmosphere associated with the Shangri-La brand. The company offers opportunities across hotel operations, with structured development and exposure to an international hospitality environment.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, finance, retail, logistics, technology and professional services. Luxury hotels regularly recruit security, front-office, culinary, engineering and guest-service professionals. The culture blends Cantonese traditions, international business practices, festivals and a fast, highly efficient urban lifestyle. Residents enjoy excellent public transport, diverse food, hiking trails, beaches and a vibrant arts scene, although housing is expensive and living spaces can be compact. Hong Kong is not one island but a territory including Hong Kong Island, Kowloon and the New Territories. Foreign professionals normally need an employment visa sponsored by a local employer, with approval depending on qualifications, experience and the availability of a genuine position. Employers often assist with paperwork, while candidates should budget for accommodation deposits, health insurance and relocation costs. Cantonese is widely spoken, English is common in business, and Mandarin is also useful.