Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the Housekeeping Manager in maintaining guest rooms, public areas and service standards. Typical requirements include previous hotel or housekeeping experience, good knowledge of cleaning procedures, attention to detail and the ability to supervise or guide room attendants. Candidates should be physically fit, organised, dependable and comfortable working shifts, weekends and public holidays. The role requires professional guest interaction, teamwork, safe handling of cleaning products and prompt reporting of maintenance or guest concerns. Shangri-La is likely to value a positive attitude, personal presentation, flexibility and a strong commitment to cleanliness and guest satisfaction.

About the employer

Shangri-La Hotels and Resorts is a major international luxury hospitality group founded in Hong Kong. It operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other markets under the Shangri-La, Shangri-La Rasa, JEN and Traders brands. The company is known for warm Asian hospitality, attentive service and premium guest experiences. Its Malaysian properties include city hotels and resort destinations, offering accommodation, restaurants, events, wellness facilities and recreational activities. Employees typically work in multicultural teams and may receive benefits such as staff meals, uniforms, training, service charge participation and discounted stays, depending on the property and employment terms. Housekeeping roles are central to the brand because cleanliness, presentation and efficient room preparation strongly influence guest satisfaction and hotel standards.

Working in Malaysia

Malaysia is not one island but a country with diverse regions and popular island destinations such as Langkawi, Penang, Tioman, Redang and parts of Sabah. Hospitality jobs are commonly available in hotels, resorts, restaurants, housekeeping, food and beverage, guest services, spa operations and tourism activities. Life can be relaxed and affordable outside Kuala Lumpur, although island resorts may have higher food and transport costs and fewer urban amenities. Malaysian culture is multicultural, with Malay, Chinese, Indian and Indigenous influences; English is widely used in tourism. Climate is hot and humid year-round, with monsoon conditions varying by coast. Foreign workers normally need an employer-sponsored work permit or approved employment pass before starting work. Confirm eligibility, accommodation, transport, medical checks and contract benefits directly with the employer before relocating.