Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Executive Housekeeper leads the hotel’s housekeeping and public-area operations, maintaining Shangri-La’s standards for cleanliness, presentation, safety, and guest comfort. Applicants typically need a degree or diploma in hospitality management and several years of progressive housekeeping experience, preferably in a luxury hotel or resort. Strong leadership, staff scheduling, budgeting, inventory control, quality inspection, and guest-service skills are expected. The successful candidate should be organized, commercially aware, physically active, and confident managing multicultural teams. Familiarity with hotel housekeeping systems, workplace safety requirements, laundry operations, and service recovery is advantageous. Professional communication, attention to detail, discretion, and flexibility to work weekends, holidays, and changing shifts are essential.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognized for warm Asian hospitality, strong service standards, elegant properties, and extensive guest facilities, including restaurants, spas, meeting venues, and leisure amenities. In the Philippines, Shangri-La operates well-known properties such as Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu, alongside other hospitality interests. The company employs people across hotel operations, food and beverage, guest services, engineering, finance, sales, and administration. Staff can expect structured operating procedures, professional development opportunities, multicultural teamwork, and a strong focus on guest satisfaction. Exact benefits, accommodation, meals, transportation, and career progression vary by property and employment contract.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotels, resorts, restaurants, cruise services, and tourism businesses regularly recruit experienced supervisors and managers, particularly those with luxury or international-brand backgrounds. Filipino culture is generally welcoming, family-oriented, community-minded, and respectful, with English widely used in business and tourism. Lifestyle varies from busy urban living in Manila to a slower beach-oriented pace in Cebu or Palawan. Living costs depend heavily on location, with Manila usually more expensive than provincial areas. Foreign applicants normally need an appropriate work permit and employment visa, arranged with employer support; requirements can change, so confirmation with Philippine authorities is essential. Relocating staff should plan for housing, healthcare, banking, transport, tropical weather, and local registration. Benefits such as accommodation or meals should be confirmed before accepting an offer.