Service Manager- Procurement (Non-Food Buyer)

Role summary

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The Service Manager – Procurement (Non-Food Buyer) manages sourcing and purchasing of non-food goods for Shangri-La operations in the Philippines. Requirements typically include a degree in supply chain management, business, hospitality, or a related field, along with several years of procurement or purchasing experience, preferably in a hotel or hospitality environment. The candidate should understand supplier evaluation, negotiations, contracts, inventory controls, quality standards, and procurement systems. Strong communication, analytical, organizational, and cost-management skills are expected. The role requires integrity, attention to detail, the ability to work with multiple departments, and a practical focus on securing reliable supplies at competitive prices while meeting Shangri-La’s quality and sustainability standards.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, dining, wellness, and meeting facilities. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; and Shangri-La Mactan, Cebu Resort & Spa. The company employs people across hotel operations, food and beverage, housekeeping, engineering, finance, sales, information technology, and procurement. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, guest focus, and commitment to ethical and sustainable business practices. Benefits and career development opportunities vary by property, position, and employment contract.

Working in Philippines

The Philippines offers hospitality and procurement opportunities in Manila, Cebu, Boracay, Palawan, and other tourist destinations. Manila provides the broadest corporate and luxury-hotel employment market, while Cebu and resort islands offer a more relaxed lifestyle and strong tourism demand. Filipino culture is welcoming, family-oriented, community-minded, and strongly influenced by English-language communication and diverse regional traditions. Living costs vary considerably: Manila is generally the most expensive, while provincial and island locations may be cheaper but have fewer services. Foreign nationals normally need an appropriate work visa or permit, usually arranged with employer support; requirements depend on nationality and contract length. Relocation planning should cover accommodation, healthcare, transport, tax registration, and typhoon-season preparation. Applicants should verify current immigration rules with the Philippine Bureau of Immigration and confirm salary, benefits, housing, and relocation assistance directly with Shangri-La.