Chief Security

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Chief Security role is responsible for protecting guests, employees, hotel property and assets while maintaining a safe, welcoming environment. Requirements typically include several years of hotel, security, police or military experience, strong knowledge of emergency procedures, incident investigation, access control, fire safety and local regulations. Experience supervising security officers and coordinating with police, emergency services and other departments is expected. The successful candidate should have sound judgment, leadership ability, good communication skills and a calm, professional manner during emergencies. Fluency in English and Bahasa Indonesia is advantageous, as is experience in an international luxury hotel. The role also requires shift flexibility, physical fitness, discretion and a strong commitment to guest service.

About the employer

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The company is known for warm Asian hospitality, high service standards and carefully designed properties in city and resort locations. Its hotels typically offer accommodation, restaurants, conference facilities, wellness services and leisure experiences for business and holiday travelers. Shangri-La places strong emphasis on guest satisfaction, employee development, responsible business practices and creating a welcoming workplace. In Indonesia, the group has operated prominent properties including Shangri-La Hotel Jakarta and Shangri-La Hotel Surabaya. Employees generally work in multicultural teams and are expected to demonstrate professionalism, courtesy, attention to detail and a genuine understanding of luxury service.

Working in Indonesia

Indonesia offers hotel, resort, security, food and beverage, wellness and tourism jobs across Java, Bali, Lombok, Sumatra and many smaller islands. Jakarta and Surabaya provide stronger corporate and urban career opportunities, while Bali and Lombok are popular for resort work and a relaxed lifestyle. Local culture values politeness, community, religious diversity and respectful communication; modest dress and sensitivity around ceremonies are important. Living costs vary widely, with Bali tourist areas usually more expensive than many parts of Java. International candidates normally need an employment-sponsored work visa and limited-stay permit, arranged by the hiring company; working on a tourist visa is not permitted. Before relocating, confirm salary, accommodation, meals, transport, insurance, taxes and working hours. Learn basic Bahasa Indonesia, check healthcare access and prepare for traffic, tropical weather and regional differences.