Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and maintaining guest bedrooms, bathrooms, corridors and other assigned areas to Shangri-La standards. Requirements typically include previous housekeeping or hotel experience, attention to detail, physical stamina, good personal presentation and the ability to work shifts, weekends and public holidays. Basic English communication is usually expected; knowledge of additional languages is an advantage. The successful candidate should be reliable, discreet, courteous and comfortable working independently or as part of a team. Duties may include replenishing amenities, reporting maintenance issues, following health and safety procedures, respecting guest privacy and supporting the wider housekeeping department during busy periods.

About the employer

Shangri-La is an international luxury hospitality group founded in Asia and known for its hotels, resorts and distinctive service culture. The company operates properties across the Middle East, Asia, Europe, North America and other major destinations. Shangri-La hotels typically focus on personalised guest service, elegant surroundings, cultural warmth and high operational standards. In the United Arab Emirates, its properties serve leisure and business travellers and offer a range of accommodation, restaurants, wellness facilities and event services. Employees are generally expected to demonstrate genuine hospitality, teamwork, professionalism and respect for different cultures. Benefits and employment conditions vary by property and position, but hotel roles may include staff accommodation, meals, transportation, medical coverage, annual leave and air travel allowances, subject to the employment contract and UAE regulations.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai and Abu Dhabi, with coastal resorts, modern cities and desert landscapes. Hospitality offers many opportunities in hotels, restaurants, housekeeping, food and beverage, events and tourism, particularly in Dubai, Abu Dhabi and Ras Al Khaimah. The culture combines Islamic traditions with a highly international population, so modest dress, courtesy and respect for local customs are important. Lifestyle is convenient and energetic, with shopping, beaches, dining, cultural attractions and outdoor activities, although summers are extremely hot. Most overseas employees require an employer-sponsored work and residence visa. The employer commonly arranges medical testing, Emirates ID processing and work permits. Confirm accommodation, transport, insurance, leave, probation terms and ticket benefits before relocating. Living costs can be high, especially in Dubai, so staff housing and transport significantly affect overall savings.