Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports the hotel’s HR team with recruitment administration, employee records, onboarding, attendance and leave monitoring, staff communication, training coordination, and general office duties. Candidates should typically have a diploma or degree in Human Resources, hospitality management, business administration, or a related field, along with good computer skills and strong attention to detail. Previous hotel or administrative experience is helpful, while fresh graduates may be considered. The role requires discretion when handling confidential information, clear communication in English and possibly Chinese, a professional service attitude, good organisation, and the ability to manage multiple deadlines in a busy hospitality environment. Flexibility, teamwork, and a genuine interest in supporting colleagues are also expected.

About the employer

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN, and Traders brands. The group is known for personalised service, strong Asian hospitality values, and a focus on guest comfort and memorable experiences. Shangri-La hotels employ large multicultural teams across rooms, food and beverage, wellness, events, engineering, finance, and human resources. In Hong Kong, the company operates prominent luxury properties and offers employees exposure to international hotel standards, structured training, and opportunities for career progression. HR team members play an important role in supporting recruitment, employee engagement, learning, compliance, and the smooth running of hotel operations.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, finance, retail, technology, education, healthcare, and professional services. Its culture blends Chinese traditions with international influences, and Cantonese, English, and Mandarin are widely used in different settings. Life is fast-paced, highly connected, and convenient, with excellent public transport, diverse restaurants, shopping, hiking trails, beaches, and vibrant nightlife. Accommodation can be expensive, particularly on Hong Kong Island and in Kowloon, so many employees share flats or live in the New Territories. Overseas workers normally need an employment visa sponsored by their employer; eligibility depends on qualifications, experience, salary, and proof that the role cannot easily be filled locally. Applicants should secure a written offer before relocating and arrange housing, insurance, banking, and identity documentation. Typhoon warnings and humid summers are part of everyday life, while nearby islands and countryside provide welcome escapes.