Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer is responsible for protecting guests, colleagues, hotel assets and property operations at Shangri-La Hong Kong. Typical requirements include previous hotel, commercial or security experience, good knowledge of emergency procedures, incident reporting, access control and CCTV monitoring, and the ability to communicate effectively in English and Cantonese; Mandarin is advantageous. The successful candidate should be alert, physically fit, professional, discreet and calm under pressure. Duties may include patrols, responding to incidents, supporting investigations, coordinating with emergency services, enforcing hotel policies and assisting with fire and life-safety procedures. Shift work, including nights, weekends and public holidays, is normally expected.

About the employer

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. The group is known for high service standards, refined accommodation, extensive dining facilities and a strong emphasis on personalised guest experiences. Shangri-La Hong Kong is an established luxury hotel serving leisure travellers, business guests, events and long-term visitors. Employees typically work in a multicultural environment with structured operating procedures and opportunities to develop within the hotel and wider group. Benefits may vary by property and position but can include staff meals, uniform provision, medical coverage, service charge, training and hotel discounts. Security colleagues play an important role in maintaining a safe, welcoming environment while protecting guests, employees and company assets.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, retail, finance, technology, logistics and professional services. Its culture blends Cantonese traditions with international influences, and English is widely used in business and hotels, although Cantonese is valuable for daily life and many customer-facing roles. The lifestyle is energetic and convenient, with excellent public transport, diverse food, shopping, hiking and nearby islands and beaches. Housing can be expensive, especially close to major business districts, so many residents share apartments or live in areas connected by the MTR. Foreign professionals generally need an appropriate employment visa sponsored by their employer, with eligibility based on qualifications, experience and a confirmed job offer. New arrivals should arrange accommodation, health coverage, banking and identity documentation before or soon after arrival. Immigration and employment rules should be checked with Hong Kong authorities.