Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer helps protect guests, colleagues, hotel property and company assets at Shangri-La Hong Kong. Duties typically include patrols, monitoring CCTV and access points, responding to incidents, assisting with emergencies, preparing reports and enforcing hotel safety procedures. Candidates should generally have security experience, good physical fitness, strong observation skills and a calm, professional manner. Communication skills in Cantonese and English are valuable, while relevant Hong Kong security training or licensing is preferred. The role requires integrity, discretion, customer-service awareness and flexibility to work rotating shifts, overnight duties, weekends and public holidays.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other destinations. Its portfolio includes Shangri-La, Kerry, JEN and Traders hotels. Shangri-La is known for attentive service, strong local identity and high standards in guest comfort, dining and hospitality. In Hong Kong, the group operates prominent properties including Shangri-La hotels in Kowloon and on Hong Kong Island. Employees work in an international environment where professionalism, teamwork, discretion and genuine care for guests are highly valued. Hotel security teams play an important role in supporting a safe, welcoming experience while protecting people, facilities and the company’s reputation.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, finance, retail, logistics, technology and professional services. Its hospitality industry is international and can provide career progression for applicants with language skills and customer-service experience. Life is fast-paced, convenient and highly urban, with excellent public transport, diverse food, shopping, hiking trails and beaches. Cantonese is widely spoken, while English is common in business and hotels; Mandarin is also useful. Foreign nationals generally need an employment visa sponsored by a local employer, and the position must meet immigration requirements. A valid job offer, qualifications and relevant experience are normally required. Employees should budget carefully because rent is high, particularly near central districts. Hong Kong Island, Kowloon and the New Territories each offer different lifestyles, while nearby islands provide quieter weekend escapes. New arrivals should arrange accommodation, banking, insurance and identity registration after approval.