Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor oversees daily security operations, ensuring the safety of guests, colleagues, property and hotel assets. Requirements typically include relevant security or hotel experience, strong knowledge of emergency procedures, incident reporting, access control and local regulations. A valid Hong Kong security personnel permit or eligibility to obtain one may be required. The successful candidate should be alert, physically fit, dependable and confident when handling emergencies or difficult situations. Good communication skills, customer-service awareness, English and Cantonese proficiency, shift flexibility and the ability to lead and train security officers are expected. Previous supervisory experience in a luxury hotel or similar environment is advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. The company is known for Asian-inspired hospitality, attentive personal service and high standards in guest experience. Shangri-La properties commonly provide accommodation, dining, wellness, conference and event facilities, and employ colleagues across many cultures and nationalities. In Hong Kong, the group operates established luxury hotels serving business travellers, leisure guests, local residents and international events. Employees generally work in a professional, service-focused environment with opportunities for training, internal mobility and career development across the wider hotel group.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, security, tourism, retail, finance, technology and international business. The culture blends Cantonese traditions with global influences, and people generally value efficiency, respect, punctuality and good service. Life is energetic and convenient, with excellent public transport, dense city districts, diverse food, shopping, beaches and hiking areas. Housing can be expensive, so many newcomers compare staff accommodation, shared flats and districts with reliable transport links. Overseas employees normally need an employer-sponsored employment visa before starting work; the company usually supports the application, while qualifications, a valid passport, health requirements and a confirmed contract may be needed. A Hong Kong Identity Card is obtained after arrival. Hong Kong Island is urban and well connected, while Kowloon and the New Territories may offer different rental options and lifestyles.