Director of Banquet Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Banquet Operations leads all banquet and event services, ensuring smooth planning, execution, presentation, and profitability. Requirements typically include a degree or diploma in hospitality or business, substantial experience in luxury hotels or large-scale events, strong knowledge of food and beverage operations, budgeting, staffing, and service standards, and excellent communication skills. The candidate is expected to manage teams, coordinate with sales and culinary departments, oversee weddings and corporate functions, maintain guest satisfaction, control costs, and uphold Shangri-La's quality and safety standards. Flexibility, leadership, commercial awareness, and the ability to work evenings, weekends, and public holidays are essential.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, premium dining, wellness facilities, and well-equipped meeting and event spaces. In the Philippines, Shangri-La operates prominent properties, including hotels in Manila and resort destinations, serving business travelers, leisure guests, weddings, and major conferences. The company places strong emphasis on guest experience, colleague development, operational excellence, sustainability, and cultural respect. A Director of Banquet Operations would typically work in a fast-paced environment with close coordination among events, food and beverage, culinary, sales, finance, and front-office teams.

Working in Philippines

The Philippines offers varied hospitality opportunities in Manila, Cebu, Boracay, Palawan, Clark, and other resort destinations. Jobs are available in hotels, resorts, restaurants, events, tourism, and cruise-related services, with international brands often providing training, meals, uniforms, healthcare, service charge, or staff accommodation. Filipino culture is friendly, family-oriented, and strongly influenced by Spanish, American, and Asian traditions; English is widely used in business and hospitality. Lifestyle ranges from busy metropolitan living to relaxed beach communities, although traffic, humidity, typhoons, and regional transport should be considered. Foreign nationals generally need an employer-sponsored work visa or permit before taking employment; requirements depend on nationality and contract terms. Relocating candidates should verify accommodation, tax, insurance, medical coverage, and travel arrangements with the employer and check current immigration rules through the Philippine authorities or embassy.