Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, handling client enquiries, coordinating appointments and site inspections, maintaining records, and assisting with reports and promotional activities. Candidates should have relevant hospitality, business, or administration experience, strong organisation and communication skills, and confidence using Microsoft Office and hotel systems. Good spoken and written English is expected; Cantonese and Mandarin are valuable for the Hong Kong market. The successful candidate should be service-minded, accurate, commercially aware, and able to manage several deadlines while working cooperatively with sales, events, reservations, and hotel operations teams. Previous hotel or luxury hospitality experience is advantageous.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and other hospitality businesses across Asia, the Middle East, Europe, and North America. Its brands are known for personalised service, elegant surroundings, and strong connections with local culture. Shangri-La Hotels and Resorts serves business and leisure travellers through full-service properties offering accommodation, restaurants, meeting facilities, wellness services, and events. The group places emphasis on warm Asian hospitality, guest satisfaction, employee development, and professional service standards. A Sales Coordinator in Hong Kong would typically work with the hotel’s commercial team, supporting corporate accounts, group business, events, client communication, and internal coordination. Benefits and working conditions vary by property and may include meals, transport support, insurance, staff rates, training, and performance-related incentives.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, tourism, events, finance, retail, technology, and international business. The city has a fast-paced, multicultural working environment, with Cantonese, English, and Mandarin widely used. Life combines dense urban neighbourhoods, excellent public transport, diverse food, shopping, nightlife, beaches, hiking trails, and nearby islands such as Lantau and Cheung Chau. Housing can be expensive, particularly in central areas, so many workers live in Kowloon or the New Territories and commute by MTR. Overseas employees generally need an employer-sponsored employment visa before starting work; approval depends on qualifications, a genuine job offer, and market salary conditions. After arrival, employees apply for a Hong Kong Identity Card. Bring certified qualifications and references, budget carefully for accommodation, and confirm medical coverage, working hours, accommodation assistance, and relocation benefits with Shangri-La before accepting an offer.