Service Associate - Finance (Accounts Receivable)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – Finance (Accounts Receivable) is expected to support daily receivables operations, including posting payments, preparing invoices, reconciling guest and corporate accounts, following up on outstanding balances, and maintaining accurate financial records. Candidates should have a relevant accounting or business qualification, basic knowledge of accounting procedures, and confidence using Microsoft Office and accounting systems. Hotel or finance experience is advantageous. The role requires strong attention to detail, numerical accuracy, organization, confidentiality, and the ability to meet deadlines. The successful candidate should communicate professionally with guests, companies, banks, and internal departments while following Shangri-La’s financial controls and service standards.

About the employer

Shangri-La is an international luxury hospitality group founded in Asia and known for its hotels, resorts, residences, and related hospitality businesses. The group operates properties across Asia, the Middle East, Europe, North America, and other destinations under the Shangri-La, Shangri-La Resorts, Kerry Hotels, JEN, and Traders brands. Its hotels typically emphasize warm Asian hospitality, comfortable accommodation, dining, wellness, and professional guest service. In the Philippines, Shangri-La has established properties in major business and leisure destinations, offering careers in hotel operations, finance, food and beverage, engineering, sales, and administration. Employees generally work in structured, service-focused environments with opportunities for departmental training and career development. Specific benefits, working hours, and advancement opportunities depend on the property, employment contract, and local company policies.

Working in Philippines

The Philippines offers hospitality, finance, tourism, business-process outsourcing, healthcare, education, and retail opportunities, especially in Metro Manila, Cebu, Davao, Boracay, and Palawan. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living and shopping malls to relaxed coastal communities, island trips, diving, and outdoor activities. Living costs are generally lower than in many Western countries, although Manila and resort destinations can be expensive. Foreign nationals usually need an employer-sponsored work visa or permit; working on a tourist visa is not permitted. Employers commonly assist with immigration paperwork, but requirements vary by nationality and contract. Relocating employees should confirm housing, medical coverage, taxes, transportation, and flight arrangements before accepting an offer. Weather is tropical, with a dry season and a rainy or typhoon season, so regional climate differences should be considered.