F&B Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The F&B Operations Manager is expected to oversee daily restaurant, bar, banquet and room-service operations while maintaining Shangri-La service standards. Requirements typically include a degree or diploma in hospitality management, several years of supervisory or managerial food-and-beverage experience, strong knowledge of hotel operations, budgeting, inventory control and health and safety procedures. The candidate should be an effective people leader with excellent communication, problem-solving and guest-service skills. Flexibility is essential, as the role involves shifts, weekends and busy periods. Experience in a luxury international hotel, knowledge of UAE regulations and familiarity with restaurant point-of-sale systems would be advantageous.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The brand is recognised for warm Asian hospitality, personalised guest service and high standards in accommodation, dining, wellness and events. Shangri-La properties commonly offer restaurants, lounges, banquet facilities, spas and extensive leisure services, creating varied career opportunities for hospitality professionals. In the United Arab Emirates, the group operates premium properties serving business travellers, tourists, families and high-end events. Employees can expect a multicultural workplace, structured operational standards and opportunities to develop within a global hotel network. Exact benefits, reporting lines and responsibilities depend on the individual property and employment contract.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality job markets. Opportunities are available in luxury hotels, resorts, restaurants, events, airlines and tourism businesses. The culture is multicultural and generally welcoming, while Islamic traditions influence public behaviour, dress and holiday schedules. Lifestyle options range from beaches, malls and desert activities to vibrant dining and entertainment, although summers are extremely hot. Most overseas employees need an employer-sponsored work permit and residence visa; the employer usually arranges medical testing, Emirates ID processing and labour documentation. Before relocating, confirm the written contract, salary, accommodation, transport, insurance, annual leave and airfare provisions. Dubai and Abu Dhabi can be expensive, particularly for housing, so company accommodation or a housing allowance is valuable. Bring attested qualifications where requested and check current UAE entry and visa rules before travel.