Banking Consultant,Waurn Ponds VIC

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports customers in the Waurn Ponds branch by handling everyday banking needs, explaining products and services, processing transactions, and identifying suitable lending, savings, insurance, and digital-banking solutions. The role requires strong customer-service and communication skills, attention to detail, confidence using technology, and the ability to follow banking, privacy, and compliance procedures. ANZ expects a customer-focused candidate who can build trust, work collaboratively, meet service or sales objectives, and adapt to changing customer needs. Previous banking, retail, sales, or cash-handling experience is helpful, although candidates with transferable service experience may also be considered.

About the employer

ANZ, or Australia and New Zealand Banking Group, is one of Australia's major banking groups, serving personal, business, institutional, and wealth customers across Australia, New Zealand, and selected international markets. The bank provides transaction accounts, home and personal lending, credit cards, savings, payments, business banking, investment, and financial-management services. ANZ combines branch-based support with mobile and online banking, while continuing to invest in digital products, data, risk management, and customer experience. Its workforce includes customer-facing bankers, technology specialists, analysts, relationship managers, and corporate support teams. The company promotes inclusion, professional development, responsible banking, and community involvement. The Waurn Ponds position is a frontline branch role focused on helping local customers manage their finances and connect with appropriate ANZ products and services.

Working in Australia

Australia offers opportunities in banking, healthcare, construction, education, technology, logistics, hospitality, and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra, while regional cities such as Geelong can provide a lower-cost lifestyle and strong community connections. Australian workplaces are generally informal, team-oriented, and focused on customer service, safety, equality, and work-life balance. Lifestyle choices range from beaches and outdoor sports to cafés, arts, national parks, and multicultural food. Skilled migrants may explore employer-sponsored, state-nominated, or independent skilled visas; eligibility depends on occupation, qualifications, English ability, age, and experience. Working-holiday options are available for eligible nationalities and age groups. Before relocating, budget for rent, transport, healthcare, tax, and relocation costs, and check current visa rules through Australia's Department of Home Affairs.