Banking Consultant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant role supports customers in a branch by handling everyday banking needs, explaining products and services, processing transactions, and identifying suitable lending, savings, and digital banking solutions. Applicants generally need customer service or sales experience, strong communication skills, attention to detail, financial awareness, and confidence using technology. A banking background is useful but not always essential, as ANZ provides training. The successful candidate is expected to build trusted customer relationships, meet service and performance goals, protect customer information, follow banking regulations, and contribute positively to the branch team. Flexibility, professionalism, problem-solving ability, and a genuine interest in helping people are important.

About the employer

ANZ Group Holdings Limited is one of Australia and New Zealand’s major banking groups, providing retail, business, institutional, and wealth banking services. Established in Australia, ANZ serves millions of customers through branches, digital platforms, contact centres, and specialist banking teams. Its services include transaction accounts, home and personal lending, credit cards, savings, investments, insurance, and business finance. ANZ aims to help customers improve their financial wellbeing while supporting businesses and communities. The organisation places emphasis on customer service, responsible banking, inclusion, risk management, digital innovation, and employee development. A Banking Consultant at ANZ typically works in a customer-facing branch environment, helping customers with everyday banking and connecting them with appropriate products or specialists.

Working in Australia

Australia offers employment opportunities across banking, healthcare, education, construction, technology, tourism, agriculture, and professional services. Major cities generally provide more corporate roles, while regional locations such as Launceston can offer a quieter lifestyle and strong community connections. Australian workplace culture is relatively informal, practical, and focused on professionalism, safety, inclusion, and work-life balance. Lifestyle options include beaches, national parks, food and wine regions, sport, and outdoor activities; Tasmania is especially known for natural scenery and cooler weather. People relocating for work should research rental availability, healthcare, transport, taxation, and living costs. Visa options may include employer-sponsored visas, skilled migration, and working holiday arrangements, depending on nationality, occupation, qualifications, and experience. A valid work right is required before employment begins, and visa conditions should be checked with Australia’s Department of Home Affairs.