Lending Specialist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Lending Specialist supports customers with borrowing needs, helping assess applications, explain suitable lending options, manage documentation and deliver a smooth end-to-end customer experience. Requirements generally include banking or lending experience, strong knowledge of home or personal lending processes, sound risk awareness, attention to detail and confidence using digital systems. Candidates are expected to communicate clearly, build trust, meet service and performance targets, and follow ANZ’s responsible-lending, compliance and customer-protection standards. The role also requires effective collaboration with internal teams, the ability to manage competing priorities and a customer-focused approach. Relevant finance qualifications, lending accreditation or experience with responsible lending regulations would be advantageous.

About the employer

ANZ Bank is one of Australia’s largest financial institutions, serving retail, business, institutional and wealth customers across Australia, New Zealand and selected international markets. Established in 1835, ANZ provides everyday banking, home and personal lending, commercial finance, payments, investment and financial advice services. The bank is investing in digital banking, customer experience, risk management and more sustainable finance while continuing to operate a substantial branch, contact-centre and corporate network. Its workforce includes specialists in banking, technology, operations, risk, finance and customer service. ANZ generally promotes an inclusive workplace, flexible working practices and professional development. For a Lending Specialist, the organisation offers exposure to regulated lending processes, customer outcomes and the broader Australian banking sector.

Working in Australia

Australia offers employment opportunities in banking, technology, healthcare, construction, education, mining, tourism and professional services, with major centres including Sydney, Melbourne, Brisbane, Perth and Adelaide. Workplace culture is generally practical, direct and collaborative, with emphasis on reliability, safety, inclusion and work-life balance. Lifestyle varies from busy city living to relaxed coastal or regional communities; outdoor activities, sport and multicultural food are major attractions. Skilled migrants may explore employer-sponsored visas, the Skilled Independent visa, state-nominated pathways or working-holiday options, depending on age, occupation, qualifications and English ability. Check current requirements with Australia’s Department of Home Affairs. Relocation planning should cover visa approval, health insurance, accommodation, tax file registration, banking and transport. Brisbane offers warm weather, nearby beaches and a comparatively manageable cost of living, although housing costs have increased.