Assistant Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Manager role at ANZ in Melbourne typically supports the day-to-day management of a banking team, ensuring efficient processes, accurate service delivery, risk control and compliance with internal policies. Requirements generally include relevant banking, financial services or team-leadership experience, strong communication skills, sound judgement, attention to detail and confidence using digital systems. The successful candidate is expected to coach colleagues, manage priorities, resolve escalated issues, meet service and performance targets, identify process improvements and maintain high professional and ethical standards. A customer-focused mindset, collaboration and the ability to work effectively in a regulated environment are important.

About the employer

Australia and New Zealand Banking Group Limited (ANZ) is one of Australia’s major banks, serving retail, business, institutional and private customers across Australia, New Zealand and selected international markets. Founded in 1835, ANZ provides everyday banking, lending, payments, wealth, corporate finance and institutional banking services. The bank employs thousands of people and is headquartered in Melbourne. ANZ focuses on helping customers grow, manage money and achieve greater financial wellbeing, while investing in digital banking, data, technology and responsible business practices. Its workforce operates in a regulated environment where risk management, customer outcomes, inclusion, integrity and collaboration are strongly emphasised. Melbourne employees may have access to structured development, flexible working arrangements and career opportunities across banking, technology, operations and corporate functions, subject to the specific team and employment conditions.

Working in Australia

Australia offers strong opportunities in banking, technology, healthcare, engineering, education, construction, hospitality and professional services, with Melbourne especially known for finance, technology, arts and multicultural communities. Workplace culture is generally collaborative, relatively informal and focused on work-life balance, clear communication and inclusion. Lifestyle options range from city living and restaurants to beaches, national parks, sport and regional travel. Major cities have reliable infrastructure, though housing and transport costs can be significant. Foreign workers usually need a valid visa, such as an employer-sponsored Skills in Demand visa, a skilled migration visa or an eligible Working Holiday visa. Requirements vary by occupation, age, qualifications and sponsorship. Prospective employees should confirm visa eligibility, tax obligations, health insurance, accommodation costs and recognition of overseas qualifications before relocating. Melbourne’s climate is changeable, so newcomers should prepare for cool winters and warm summers.