Banking Consultant, Geelong VIC

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Banking Consultant supports ANZ customers in the Geelong branch by understanding their needs and providing suitable everyday banking, lending and digital banking solutions. Responsibilities may include account servicing, processing transactions, discussing products, resolving enquiries, identifying referral opportunities and completing work accurately in line with compliance requirements. ANZ seeks a customer-focused candidate with strong communication and relationship-building skills, sound attention to detail and the confidence to use digital systems. Previous banking, retail, sales or customer service experience is helpful, although a willingness to learn and contribute to a team is equally important. The successful candidate should be adaptable, professional, commercially aware and committed to delivering a positive customer experience.

About the employer

ANZ, or Australia and New Zealand Banking Group, is one of Australia’s major banking groups, serving personal, business and institutional customers across Australia, New Zealand and selected international markets. The bank provides transaction accounts, home and personal lending, business finance, payments, wealth and institutional banking services. ANZ operates through branches, contact centres and digital channels, with a strong focus on helping customers manage money and achieve their financial goals. Its people work across customer service, technology, risk, operations, finance and specialised banking teams. The organisation promotes responsible banking, inclusion, ethical conduct and ongoing capability development. The Geelong role forms part of ANZ’s customer-facing branch network, helping local customers with their day-to-day banking needs while connecting them with appropriate products and specialist support.

Working in Australia

Australia offers opportunities in banking, healthcare, construction, education, technology, hospitality, logistics and professional services. Major employment centres include Melbourne, Sydney, Brisbane, Perth and Adelaide, while regional cities such as Geelong can provide a lower-cost lifestyle and good access to larger markets. Australian workplace culture is generally informal, practical and team-oriented, with emphasis on punctuality, safety, inclusion and work-life balance. Lifestyle options range from beaches and outdoor activities to arts, sport and multicultural food. Visa choices include employer-sponsored visas, skilled migration, graduate visas and working-holiday arrangements, depending on nationality, occupation and eligibility. Relocating typically requires a valid visa, tax file number, bank account, health cover and suitable accommodation. Costs can be high, especially for housing, so researching salaries, transport and local rental markets before moving is advisable.