S&S Banking Consultant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The S&S Banking Consultant supports customers in an ANZ branch by handling everyday banking, identifying needs, explaining products and services, and referring customers to appropriate specialists. Requirements typically include customer service or sales experience, strong communication skills, digital confidence, attention to detail, and the ability to meet responsible banking and compliance standards. The successful candidate is expected to build trust, provide efficient and personalised service, manage transactions accurately, contribute to branch targets, and help customers use digital banking channels. A positive attitude, teamwork, integrity, adaptability and willingness to complete required banking training are important.

About the employer

ANZ Group Holdings Limited is one of Australia's major banking groups, providing financial services to individuals, businesses and institutional customers. Established in Australia and headquartered in Melbourne, ANZ operates across Australia, New Zealand and selected international markets. Its services include everyday and savings accounts, home and personal lending, business banking, institutional banking, wealth solutions and digital banking. ANZ employs a large branch, contact-centre and specialist workforce focused on helping customers manage money, borrow, save and grow their businesses. The bank continues to invest in mobile and online services while maintaining local branches for customers who prefer face-to-face support. ANZ promotes responsible banking, customer protection, inclusion, community involvement and professional development. Its branch-based consultants represent the bank directly to customers and play an important role in delivering practical, accessible financial assistance.

Working in Australia

Australia offers employment opportunities in banking, technology, healthcare, construction, education, professional services, retail and hospitality. Major financial centres include Sydney, Melbourne, Brisbane and Perth, while regional cities such as Toowoomba can provide a lower-cost lifestyle and strong community connections. Australian workplace culture is generally professional, practical and relatively informal, with emphasis on inclusion, safety, teamwork and work-life balance. Lifestyle choices range from beaches and outdoor sports to regional food, national parks and multicultural city life. Housing, transport and living costs vary considerably by location; regional areas may be more affordable but can have fewer services and job openings. Foreign workers generally need an appropriate visa, such as an employer-sponsored, skilled, graduate or working-holiday visa, depending on eligibility. Check current requirements with the Australian Department of Home Affairs. Relocating usually involves arranging employment rights, accommodation, tax registration, banking, healthcare access and suitable insurance.