Director of Housekeeping

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Housekeeping leads all housekeeping, laundry, and public-area operations, ensuring exceptionally high cleanliness and presentation standards throughout the resort. Requirements typically include substantial luxury-hotel housekeeping experience, previous leadership in a director or senior management role, strong knowledge of service standards, budgeting, inventory control, health and safety, and staff development. Fluency in English is generally expected; Japanese language ability is an advantage. The successful candidate should be organized, hands-on, commercially aware, and confident managing a diverse team. They are expected to create a positive workplace culture, coordinate effectively with Front Office and Engineering, respond to guest needs professionally, control costs, and consistently deliver the Four Seasons standard of personalized service.

About the employer

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company operating hotels, resorts, and private residences in destinations around the world. Founded in 1961, the company is known for highly personalized service, strong attention to detail, and a people-first workplace culture. Four Seasons properties typically provide extensive training, career development, and opportunities to work with international teams. Four Seasons Okinawa is expected to deliver the brand’s luxury resort experience in Japan’s subtropical southern islands, combining refined accommodation and dining with Okinawa’s natural scenery and cultural character. Employees generally work in collaborative, guest-focused environments where discretion, professionalism, and consistency are important. Benefits vary by position and may include staff meals, accommodation or housing support, transportation, insurance, service charge, and relocation assistance.

Working in Japan

Okinawa is Japan’s southern island prefecture, offering warm weather, beaches, coral reefs, historic sites, and a relaxed lifestyle. Employment opportunities are strongest in luxury hotels, tourism, restaurants, wellness, marine activities, construction, healthcare, and education. The culture blends Japanese traditions with a distinct Ryukyuan heritage, celebrated through music, dance, food, festivals, and crafts. Life is generally less crowded than Tokyo or Osaka, although public transport outside Naha is limited and having a driving licence is useful. Summers are hot and humid, while typhoons can affect travel between June and October. Foreign nationals normally need an employer-sponsored work visa matching their occupation; the company usually guides the application and Certificate of Eligibility process. Relocating employees should budget for flights, initial accommodation, utilities, and possible vehicle costs. Japanese ability is helpful for daily life, while English is commonly used in international resorts.