People and Culture Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The People and Culture Manager leads human-resources activities, including recruitment, onboarding, employee relations, performance management, learning and development, payroll coordination, compliance, and colleague engagement. Candidates should have several years of progressive HR experience, ideally in luxury hotels or another service-focused environment, along with knowledge of Japanese employment practices. Strong communication, organization, discretion, and problem-solving skills are essential. The role requires confidence working with employees and department leaders, cultural sensitivity, and the ability to support a diverse international workforce. Fluency in Japanese and English is likely expected, as well as comfort using HR systems and managing multiple priorities in a new or growing resort operation.

About the employer

Four Seasons Hotels and Resorts is a global luxury hospitality company operating hotels, resorts, residences, and private retreat properties in destinations around the world. Founded in 1961, the company is known for highly personalized service, refined accommodation, and a strong focus on employee development and guest experience. Four Seasons promotes a people-first culture in which colleagues are encouraged to provide thoughtful, genuine service while maintaining high professional standards. The Four Seasons Okinawa project is positioned as a luxury resort in Okinawa, Japan, offering an international working environment influenced by the region’s distinctive natural beauty and local culture. People and Culture teams play an important role in building the resort’s workforce, supporting colleagues, and establishing the service culture from the early stages of operation.

Working in Japan

Okinawa’s main island offers opportunities in hotels, resorts, restaurants, tourism, healthcare, education, retail, and international services. The culture blends distinctive Ryukyuan traditions with modern Japanese life, and local communities value respect, cooperation, and a relaxed approach to relationships. Lifestyle highlights include warm weather, beaches, diving, outdoor activities, and a lower-density atmosphere than Tokyo or Osaka, although public transport is more limited and a car is often useful. Foreign workers generally need an appropriate work visa sponsored by an employer; common routes include Engineer/Specialist in Humanities/International Services or highly skilled professional status, depending on the position. Applicants should prepare a passport, degree or experience records, employment documents, and any required immigration paperwork. Housing, relocation flights, health insurance, taxes, and language support should be confirmed with the employer before accepting an offer. Japanese ability is valuable for daily life and workplace integration.