Clearance Agent (IB Submission & OB EDI)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Clearance Agent supports inbound submission and outbound electronic data interchange (EDI) activities, helping ensure shipments meet Australian customs and regulatory requirements. Typical responsibilities include reviewing commercial documents, preparing and lodging customs entries, checking data accuracy, coordinating with brokers, customers and operations teams, and resolving clearance exceptions. Candidates are generally expected to have experience in customs clearance, freight forwarding, import/export procedures or logistics administration. Strong attention to detail, computer literacy, communication skills and knowledge of Australian customs requirements are important. The role requires accuracy under time pressure, confidentiality, teamwork and a customer-focused approach. Experience with customs systems, EDI platforms and relevant compliance procedures is advantageous.

About the employer

Federal Express Corporation, commonly known as FedEx, is a global transportation and logistics company providing express delivery, freight, customs brokerage and supply-chain services. Its international network connects businesses and consumers across major markets through air, road and digital shipping solutions. In Australia, FedEx supports domestic and international parcel movements, import and export clearance, freight services and time-sensitive deliveries. The company employs people across operations, customer service, technology, aviation, warehouse, commercial and customs-related functions. A Clearance Agent role contributes to the smooth movement of shipments by helping ensure documentation, electronic submissions and regulatory requirements are handled accurately. FedEx typically values safety, integrity, customer service, collaboration and operational reliability. Employment conditions, benefits and development opportunities vary according to the Australian location, business unit and applicable workplace arrangements.

Working in Australia

Australia offers employment opportunities in logistics, customs, freight forwarding, warehousing, aviation, transport, technology, healthcare, construction and professional services. Major hubs such as Sydney, Melbourne, Brisbane, Perth and Adelaide provide the widest range of roles, while regional areas may offer lifestyle advantages and selected skilled-worker pathways. Australian workplace culture is generally practical, direct and collaborative, with strong emphasis on safety, punctuality, equal opportunity and work-life balance. Lifestyle varies from urban city living to coastal, rural and outdoor environments; living costs are high in Sydney and Melbourne, especially for housing. People relocating for work may need an employer-sponsored visa, a skilled visa, or another appropriate work-rights arrangement. Requirements depend on occupation, qualifications, English ability, health, character and sponsorship. Check the Australian Department of Home Affairs website and confirm employer eligibility before making travel or relocation plans.