Operations Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Manager is expected to coordinate the day-to-day operation of Avani Living Queen's Wharf Residences, supporting service quality, resident satisfaction, team performance and operational efficiency. Candidates should have hospitality or serviced-residence management experience, strong leadership and communication skills, sound knowledge of guest service standards, and the ability to manage multiple departments and priorities. The role requires a practical, hands-on approach, commercial awareness, problem-solving ability and confidence working with residents, guests, owners and operational teams. Familiarity with budgets, rostering, compliance, health and safety, and performance reporting would be valuable. The successful candidate should be organised, professional, adaptable and committed to delivering a consistent premium living experience.

About the employer

Avani Living Queen's Wharf Residences is part of Avani Hotels & Resorts, a contemporary hospitality brand within Minor Hotels. Located in Brisbane's Queen's Wharf precinct, the property combines upscale residential-style accommodation with hotel-inspired services and amenities. Avani focuses on modern design, relaxed service and experiences that appeal to long-stay residents, business travellers and leisure guests. Minor Hotels is an international hotel owner, operator and investor with brands across Asia, the Middle East, Europe, Africa, the Indian Ocean and Australia. The company operates hotels, resorts and serviced residences in a range of markets, with an emphasis on guest experience, operational standards and commercial performance. This role offers the opportunity to help shape the daily operation of a high-profile new residence and contribute to the development of a strong service culture in Brisbane.

Working in Australia

Australia offers hospitality, tourism, facilities and property-management opportunities in major cities, coastal destinations and regional resorts. Brisbane has a warm subtropical climate, a relaxed outdoor lifestyle, excellent restaurants, river precincts and access to beaches and national parks. Australian workplace culture is generally direct, professional and team-oriented, with strong expectations around safety, inclusion, punctuality and employee rights. Living costs, especially rent, can be high in central Brisbane, so relocation planning and budgeting are important. International candidates usually need an appropriate work visa, such as an employer-sponsored visa, skilled visa or eligible Working Holiday visa; conditions vary by nationality and occupation. Check current requirements with the Australian Department of Home Affairs. New arrivals should arrange accommodation, tax and banking details, healthcare coverage, and an Australian tax file number. Brisbane has reliable public transport and good domestic connections.