Front Office Manager - Fix Term (Maternity coverage)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This fixed-term Front Office Manager role covers maternity leave at Oaks Brisbane on Felix Suites. The successful candidate is expected to lead daily front-office operations, supervise and support reception staff, manage arrivals, departures, reservations, guest requests and complaints, and maintain high service standards. Requirements typically include previous hotel front-office or supervisory experience, strong communication and organisational skills, sound knowledge of hotel systems, and the ability to work rotating shifts, weekends and public holidays. Candidates should be confident leaders who remain calm under pressure, understand Australian workplace standards, and deliver professional, welcoming guest service. Experience with Opera or similar property-management systems and knowledge of Oaks or Minor Hotels procedures would be advantageous.

About the employer

Oaks Hotels, Resorts & Suites is an Australian accommodation brand operated by Minor Hotels, a global hospitality company with properties across Asia, the Middle East, Europe and Australia. Oaks manages serviced apartments, hotels and resorts for business and leisure travellers, offering flexible accommodation with practical facilities and apartment-style amenities. Oaks Brisbane on Felix Suites is located in Brisbane's central business district, close to the Brisbane River, offices, dining, shopping and public transport. The brand focuses on reliable accommodation, efficient operations and friendly guest service. Employees generally work in a structured hotel environment with opportunities to develop experience across front office, housekeeping, reservations and hotel leadership. A fixed-term maternity-cover position can provide valuable Australian hospitality experience while contributing to the smooth operation of a busy city property.

Working in Australia

Australia is a large island continent with strong job opportunities in hospitality, tourism, healthcare, construction, technology, education and agriculture. Brisbane offers a warm subtropical climate, an active dining and cultural scene, beaches and outdoor recreation nearby, and generally lower housing costs than Sydney, although rents can still be high. Australian workplaces are usually practical, multicultural and direct, with emphasis on punctuality, safety, teamwork and workplace rights. Eligible applicants may use visas such as the Working Holiday visa, employer-sponsored visas or skilled migration pathways; eligibility depends on nationality, occupation, qualifications and experience. Before relocating, arrange a valid visa, tax file number, bank account, health cover and suitable accommodation. International workers should check Fair Work requirements, superannuation rules and whether the employer provides sponsorship. Public transport is useful in Brisbane, while a driving licence can help for regional opportunities.