Assistant - Employee Relations - Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant – Employee Relations – Operations supports employee-relations activities across operational teams, including attendance and leave administration, employee inquiries, grievance handling, disciplinary documentation, policy communication, engagement activities and coordination with supervisors and HR colleagues. Applicants would typically need a diploma or degree in Human Resources, Business Administration or a related field, along with sound knowledge of Sri Lankan employment practices. Good communication, confidentiality, problem-solving, record-keeping and Microsoft Office skills are expected. Experience in a manufacturing, apparel or other high-volume operational environment is advantageous. The candidate should be approachable, fair, organized, resilient and able to manage sensitive matters while maintaining positive relationships with employees and management.

About the employer

MAS Holdings is one of South Asia’s leading apparel and textile manufacturers, headquartered in Sri Lanka. The group designs and produces clothing, sportswear, intimate wear, swimwear and wearable technology for internationally recognized brands. MAS operates across several countries and is known for product innovation, advanced manufacturing, ethical business practices and strong sustainability programs. Its Sri Lankan operations include large production facilities and support functions covering manufacturing, engineering, supply chain, human resources, technology and product development. The company places significant emphasis on employee welfare, skills development, inclusion and responsible workplace practices. Working at MAS can provide exposure to a multinational supply chain, structured corporate systems and high-volume manufacturing operations, although operational roles may involve shift work, strict targets and frequent coordination across departments.

Working in Sri Lanka

Sri Lanka offers employment opportunities in apparel manufacturing, information technology, tourism, finance, logistics, engineering, healthcare and business services. Colombo and nearby areas provide the broadest professional market, while industrial zones and manufacturing sites operate in several regions. The culture combines Sinhalese, Tamil, Muslim and other traditions, with strong family ties, hospitality, religious diversity and nationally observed holidays. Living costs are generally lower than in many international business hubs, though Colombo housing and imported goods can be expensive. The island offers beaches, mountains, wildlife, historical cities and convenient domestic travel. Foreign nationals normally need an appropriate employment visa or residence authorization arranged with employer support; tourist status does not permit regular employment. Relocating employees should confirm sponsorship, qualifications, taxes, healthcare, accommodation and local transport before accepting an offer.