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The Assistant Manager/Manager, Human Resources supports the hotel’s people strategy, including recruitment, onboarding, employee relations, performance management, training coordination, HR administration and compliance with Singapore employment legislation. Candidates should have a diploma or degree in Human Resources, Business Administration or a related discipline, with relevant experience in hospitality or a service-oriented organisation. Strong communication, interpersonal and organisational skills are essential, together with discretion, sound judgement and the ability to manage confidential information. The successful candidate is expected to be approachable, service-minded and commercially aware, while supporting managers, engaging colleagues and maintaining Shangri-La’s service standards.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La is recognised for its warm Asian hospitality, high service standards and focus on personalised guest experiences. Its Singapore operations include Shangri-La Singapore, a well-established luxury hotel known for its landscaped grounds, extensive facilities, restaurants, events and business services. Employees typically work in a multicultural environment where guest care, teamwork, professional development and operational excellence are strongly emphasised. Human Resources teams play an important role in recruitment, colleague engagement, learning, employee relations and maintaining a positive workplace culture.
Singapore is a compact, highly connected island city with strong employment opportunities in hospitality, tourism, finance, technology, healthcare, retail and professional services. Its culture blends Chinese, Malay, Indian and Western influences, reflected in its languages, festivals, food and neighbourhoods. The lifestyle is safe, efficient and urban, with excellent public transport, shopping, parks and diverse dining, although rent and daily expenses can be high. Overseas applicants normally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications, experience and current government requirements. Employers usually guide successful candidates through the application process. New arrivals should budget for accommodation deposits, medical checks, transport and initial living costs. Singapore’s tropical climate is hot and humid year-round, with frequent rain, so suitable clothing and weather planning are important.
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