Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the hotel’s events and catering sales team by responding to enquiries, preparing proposals, coordinating site visits, updating client records, arranging contracts, and assisting with event planning and follow-up. Candidates typically need a diploma or degree in hospitality, business, marketing, or a related field, together with strong administrative, communication, and organisational skills. Previous hotel, events, or customer-service experience is advantageous. The role requires confidence when dealing with clients, attention to detail, professional presentation, teamwork, and the ability to manage multiple deadlines. Flexibility to work weekends, public holidays, and occasional extended hours is expected during conferences, weddings, and other functions.

About the employer

Shangri-La Hotels and Resorts is an international luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other major destinations. The group is known for warm Asian hospitality, high service standards, elegant accommodation, restaurants, wellness facilities, and professional meeting and events services. In Malaysia, Shangri-La operates established properties in locations such as Kuala Lumpur, Penang, and Kota Kinabalu. Employees generally work in a structured, guest-focused environment with opportunities to develop skills across hotel operations, sales, food and beverage, and events. The company places strong emphasis on service excellence, teamwork, cultural awareness, and creating memorable experiences for leisure and business guests.

Working in Malaysia

Malaysia offers varied opportunities in hotels, resorts, restaurants, events, tourism, retail, technology, and professional services. Popular island destinations include Langkawi, Penang, Tioman, Redang, Perhentian, and parts of Sabah, while Kuala Lumpur remains the main business and employment centre. Malaysian culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences reflected in food, festivals, language, and daily life. The lifestyle is generally affordable, warm, and sociable, although major cities can be busy and humid. Foreign nationals normally need an employer-sponsored work permit or Employment Pass before starting work; the employer typically handles the application. Relocating employees should confirm accommodation, medical cover, taxes, transport, and dependent arrangements. Island jobs may provide staff housing, but access to schools, healthcare, and international transport can be more limited.