Events and Operations Assistant Manager, Family Experience

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events and Operations Assistant Manager, Family Experience supports the planning and delivery of family-focused activities, events and guest experiences at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, events, tourism or a related field, together with several years of experience in hotel operations, event coordination, children’s activities or guest engagement. The candidate should be organised, creative, service-oriented and confident managing schedules, suppliers, budgets and operational teams. Strong communication skills, attention to safety and detail, and the ability to work weekends, public holidays and flexible shifts are expected. Experience designing family programmes, handling children’s activities and working in a luxury hotel environment would be advantageous.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Asia and headquartered in Hong Kong. It operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La is known for warm Asian hospitality, high service standards and distinctive properties in major cities and resort destinations. Shangri-La Singapore is a long-established luxury hotel set in landscaped grounds near Orchard Road. The property offers guest rooms and suites, restaurants, event facilities, recreational amenities and family-oriented experiences. Its family programmes and children’s facilities support the hotel’s focus on multigenerational travel. Employees typically work in a multicultural environment with opportunities to develop careers in hotel operations, food and beverage, events, guest services and specialist hospitality functions.

Working in Singapore

Singapore is a compact, highly connected island city-state with strong opportunities in hospitality, tourism, events, retail, finance, technology and healthcare. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is safe, efficient and convenient, with excellent public transport, modern healthcare and a wide range of international food. The climate is hot and humid year-round, with frequent rain, so suitable clothing and air-conditioned housing are important. Popular areas for newcomers include Orchard, River Valley, Tiong Bahru, East Coast and areas near the MRT network. Accommodation can be expensive, particularly in central districts. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary and eligibility requirements. Employers usually guide successful candidates through the application process. Residents should budget for rent, transport, meals, insurance and deposits when relocating.