Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment coordination, onboarding, employee records, attendance, benefits, training administration and staff relations. Candidates should typically have a diploma or degree in Human Resources, business administration or a related field, together with hotel or hospitality experience. Strong knowledge of Indonesian employment practices, communication skills, discretion and proficiency with HR systems are expected. The successful candidate should be organised, approachable, service-minded and able to handle confidential matters professionally. Experience supervising HR assistants and working in an international hotel environment is an advantage.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The brand is known for personalised service, elegant accommodation, restaurants, wellness facilities and strong attention to guest experience. In Indonesia, Shangri-La properties employ diverse teams across hotel operations, food and beverage, events, finance and human resources. The company generally promotes professional development, service excellence, teamwork and multicultural working environments. Benefits for hotel employees may include meals, uniforms, transport or accommodation support, insurance and staff rates, although these vary by property and employment contract. The role would suit an HR professional who enjoys a fast-paced hospitality setting and is comfortable balancing employee support with operational and business requirements.

Working in Indonesia

Indonesia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and education. Bali is the most international island for hospitality careers, while Java, including Jakarta and Surabaya, provides broader corporate and hotel opportunities. Lombok and other resort islands offer a quieter lifestyle but usually have fewer senior roles. Local culture values respect, community, modesty and religious awareness; Indonesian is essential for daily life, while English is valuable in tourism. Living costs vary significantly, with Bali and Jakarta generally more expensive than smaller cities. Foreign nationals normally require employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Employers should arrange immigration documentation before employment begins. Candidates should confirm salary, accommodation, medical cover, transport, taxation and contract terms, and research the specific island's housing, transport, healthcare and family-relocation conditions.