Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – F&B Waiter/Waitress supports food and beverage service in Shangri-La Singapore’s Valley Wing Summit Room. The role typically requires customer-service experience, preferably in a luxury hotel or restaurant, good spoken English, a professional appearance, and knowledge of dining service standards. Responsibilities include welcoming guests, taking orders, serving food and beverages, preparing and resetting tables, handling guest requests, processing bills, and maintaining hygiene standards. Candidates should be attentive, courteous, physically comfortable working on their feet, and willing to work rotating shifts, weekends, and public holidays. A positive attitude, teamwork, discretion, and the ability to serve high-profile guests are important.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is a landmark luxury hotel known for its landscaped grounds, extensive facilities, refined dining venues, and high standards of personalised service. The Valley Wing is the hotel’s exclusive accommodation and hospitality area, offering premium rooms, suites, lounges, and dedicated guest services. The company places strong emphasis on genuine hospitality, cultural understanding, teamwork, and professional development. Employees generally work in a diverse, service-focused environment where attention to detail, guest privacy, and consistent quality are especially important.

Working in Singapore

Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology, healthcare, and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is safe, convenient, and well connected by public transport, although accommodation and daily expenses can be relatively high. Popular areas for newcomers include the city centre, East Coast, Novena, and neighbourhoods near MRT stations. Foreign employees normally require an employer-sponsored work pass; hospitality roles may use an Employment Pass, S Pass, or Work Permit depending on salary, qualifications, and government eligibility rules. Applicants should confirm current requirements with Singapore’s Ministry of Manpower. Relocation planning should include housing, medical coverage, transport, taxes, and work-pass approval before starting employment.