Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician is responsible for installing, operating, maintaining and troubleshooting audiovisual equipment used in hotel meetings, conferences, events and guest areas. Requirements typically include a diploma or vocational qualification in audiovisual technology, electronics, IT or a related field, along with practical experience handling sound systems, projectors, LED screens, video conferencing equipment and lighting controls. The candidate should understand basic networking, cabling and signal routing, and be able to diagnose faults quickly. Strong communication, customer service and teamwork skills are expected, as the role supports guests, event organisers and hotel departments. Flexibility to work shifts, weekends and busy event periods is essential.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, elegant surroundings and a strong emphasis on guest comfort. In the United Arab Emirates, Shangri-La operates well-established luxury hotels and resorts, including properties in Dubai and Abu Dhabi. The company offers accommodation, dining, spa, leisure, conference and event services for both business and leisure travellers. Employees typically work in a multicultural environment with structured hotel operations, service standards and opportunities for professional development. Shangri-La places importance on hospitality, teamwork, cultural awareness and consistent attention to detail across all guest-facing and operational departments.

Working in United Arab Emirates

The United Arab Emirates is not an island, but it offers coastal city living, beaches and resort destinations alongside modern urban centres. Hospitality, tourism, events, aviation, retail and facilities services provide regular employment opportunities, particularly in Dubai and Abu Dhabi. The culture combines Islamic traditions, local Emirati customs and a highly international population; respectful dress and behaviour are expected in public and workplaces. Lifestyle options range from luxury dining and shopping to desert excursions, water sports and cultural attractions. Employers normally arrange an employment visa, work permit, medical testing and Emirates ID after a formal offer. Candidates should confirm whether accommodation, transport, meals, insurance and flights are included. Relocation costs, summer heat, rent and commuting should be considered carefully. English is widely used in hotels, while Arabic is beneficial but not always required.