Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Officer is responsible for protecting guests, colleagues, hotel property and company assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel or security experience, good physical fitness, alertness, integrity and the ability to respond calmly to emergencies. Candidates should be familiar with access control, patrols, incident reporting, CCTV monitoring, fire and life-safety procedures, and basic first aid. A Hong Kong security personnel permit or the ability to obtain the required licence may be necessary. Good communication skills in English and Cantonese are valuable, while Mandarin is an advantage. The successful candidate is expected to provide discreet, professional service and maintain Shangri-La’s standards of safety and hospitality.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts and serviced residences across Asia, the Middle East, Europe, North America and other international markets. Its properties operate under brands including Shangri-La, Kerry Hotels, JEN and Traders. The group is known for warm Asian hospitality, personalised service and a strong focus on guest comfort. Shangri-La hotels employ colleagues across guest services, food and beverage, housekeeping, engineering, security, finance and management. The company commonly provides structured training, internal development opportunities and an international working environment. Benefits and employment conditions vary by property and position, but may include meals, staff rates, medical coverage, service charge or shift-related allowances.

Working in Hong Kong

Hong Kong is a dynamic coastal city made up of Hong Kong Island, Kowloon and the New Territories, with excellent transport links and a fast-paced international lifestyle. Job opportunities are strong in hotels, restaurants, finance, retail, technology, aviation and professional services. The culture blends Cantonese traditions with global influences; politeness, punctuality and respect for hierarchy are valued at work. Rent can be high, especially near Central, although public transport is efficient and outer districts may be more affordable. New arrivals should budget for housing, deposits, food and commuting. Foreign employees generally need an employer-sponsored employment visa and must meet immigration requirements before starting work. Employers often support visa applications, but terms should be confirmed in writing. Hong Kong offers outstanding dining, hiking, beaches and cultural activities, though working hours in hospitality can include nights, weekends and public holidays.