Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking food and beverage orders, serving dishes, explaining menu items, maintaining table presentation, and handling guest requests professionally. Candidates should have relevant experience in a hotel or restaurant, a courteous service attitude, good communication skills, and the ability to work efficiently during busy periods. Cantonese is highly useful, while conversational English and/or Mandarin may be expected. The role requires teamwork, attention to detail, a well-groomed appearance, and flexibility to work shifts, weekends, and public holidays. Knowledge of Chinese cuisine and fine-dining service would be an advantage.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for attentive service, comfortable accommodation, extensive dining options, and strong connections with local culture. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La and Kowloon Shangri-La, offering restaurants, conference facilities, wellness services, and event spaces. Hung Tong is associated with the group’s Cantonese dining operations and focuses on refined Chinese cuisine and professional guest service. Employees typically work in a structured hotel environment with opportunities for training, career development, staff benefits, and progression across different departments or properties.

Working in Hong Kong

Hong Kong is a compact international city with strong job opportunities in hospitality, tourism, retail, finance, technology, healthcare, and education. Its culture blends Cantonese traditions with global influences, and dining, festivals, shopping, hiking, and coastal activities are central to daily life. The lifestyle is fast-paced and convenient, supported by excellent public transport, but accommodation and living costs can be high. Overseas employees generally need an approved employment visa before starting work; the employer usually supports the application, and qualifications, experience, salary, and a confirmed job offer are considered. New arrivals should arrange suitable accommodation, a Hong Kong identity card, banking, medical coverage, and tax registration. Cantonese is valuable in guest-facing roles, although English is widely used in hotels and international workplaces.