Assistant Outlet Manager- Vintana

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Outlet Manager supports the daily operation of Vintana, helping deliver efficient, welcoming service while maintaining Shangri-La’s luxury standards. Requirements typically include a hospitality or related qualification, several years of experience in restaurant or hotel operations, strong knowledge of food and beverage service, and good English communication skills. The successful candidate should be confident supervising staff, handling guest concerns, coordinating with the kitchen, monitoring sales and costs, and supporting training and scheduling. Flexibility, professional presentation, attention to detail, and a genuine commitment to guest satisfaction are expected. Experience in a resort or upscale dining environment is an advantage.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities, and carefully developed guest experiences. In the Philippines, Shangri-La operates well-established properties in destinations including Boracay, Cebu, and Manila. The group places strong emphasis on service excellence, employee development, cultural awareness, and responsible tourism. Vintana is associated with Shangri-La's Boracay Resort & Spa and offers resort dining in a relaxed island setting. Employees generally work in a structured international hotel environment with opportunities to develop skills in food and beverage operations and progress within the wider Shangri-La network.

Working in Philippines

The Philippines offers hospitality opportunities across major islands and tourism centers, including Boracay, Cebu, Palawan, Bohol, Luzon, and Mindanao. Resorts, restaurants, cruises, and hotels regularly recruit supervisors, chefs, service staff, spa professionals, and managers, with stronger demand during peak travel seasons. Filipino culture is warm, family-oriented, and service-focused, while English is widely used in workplaces. Island life can be relaxed and scenic, but costs, transport, healthcare access, and internet reliability vary considerably by location. Boracay and other resort destinations may be more expensive than provincial areas. Foreign candidates normally need an employer-sponsored work permit and appropriate visa; working on a tourist visa is not permitted. Relocation packages vary, so candidates should confirm accommodation, meals, transportation, medical coverage, service charge, and permit support before accepting an offer. Local weather includes a dry season and a rainy or typhoon season.