Director of Events Management

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Events Management leads the planning, sales, coordination and delivery of conferences, weddings, banquets and corporate events. Candidates typically need substantial experience in hotel events, catering or conference operations, along with strong commercial awareness, budgeting and negotiation skills. A degree or diploma in hospitality, business or a related field is preferred. The role requires excellent communication, leadership and presentation abilities, strong relationships with clients and event partners, and the confidence to manage demanding schedules. The successful candidate is expected to develop event revenue, maintain high service standards, coach the team, coordinate closely with culinary and operations departments, and ensure every event meets Shangri-La’s brand, safety and guest-experience expectations.

About the employer

Shangri-La Hotels and Resorts is a globally recognised luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. Its portfolio includes city hotels, beach resorts and distinctive properties serving business and leisure travellers. Shangri-La is known for warm Asian hospitality, personalised service, refined dining and premium meeting and event facilities. In Malaysia, the group operates properties in destinations including Kuala Lumpur, Penang, Kota Kinabalu and other major tourism markets. Employees generally work in multicultural teams and are expected to demonstrate professionalism, genuine care for guests, commercial awareness and attention to detail. The company offers career development across hotel departments and international opportunities within the wider group.

Working in Malaysia

Malaysia offers varied opportunities in luxury hotels, resorts, events, restaurants, tourism, aviation and marine activities. For island living, Langkawi is the main resort destination, while Penang combines heritage, food and urban convenience; Sabah and Sarawak offer island, rainforest and diving-related careers. Local culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hospitality. Lifestyle costs are moderate, though resort islands can be more expensive and seasonal. Foreign employees generally need an employer-sponsored Employment Pass, with the company handling approval and immigration procedures; dependants may require separate passes. Before relocating, confirm accommodation, transport, medical coverage, tax treatment and contract benefits. Langkawi is relaxed and nature-focused, whereas Kuala Lumpur provides broader professional services, shopping and international connections. Work permits should be secured before starting employment.