Waiter / Waitress - Cafe Malacca

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Café Malacca is responsible for welcoming guests, taking food and beverage orders, serving dishes, clearing tables, processing payments and maintaining high service standards. Candidates should have relevant restaurant or hotel experience, good communication skills in English, a pleasant and attentive manner, and the ability to work efficiently in a busy environment. Cantonese or Mandarin may be advantageous in Hong Kong. The successful candidate is expected to be well presented, reliable, team-oriented and flexible with shifts, weekends and public holidays. Knowledge of food safety, menu items and professional table service is preferred.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for warm Asian hospitality, high service standards and premium guest experiences. Its properties include luxury city hotels, resort destinations and restaurants offering international and regional cuisine. Shangri-La places strong emphasis on employee training, career development, teamwork and personalised service. In Hong Kong, the group operates well-established luxury hotels that serve business travellers, leisure guests, local diners and international visitors. Working for Shangri-La can provide experience in a globally recognised hotel environment, exposure to multicultural teams and opportunities to progress within food and beverage or wider hotel operations.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Hospitality work is concentrated around Hong Kong Island, Kowloon and major tourist districts, with demand from luxury hotels, restaurants and event venues. The culture is fast-paced, international and respectful of punctuality, efficiency and courteous service. Lifestyle options range from dense urban neighbourhoods and excellent public transport to beaches, hiking trails and outlying islands. Foreign employees generally need an employment visa sponsored by a Hong Kong employer; approval depends on qualifications, a genuine job offer and market conditions. Employers commonly assist with the application, but candidates should confirm visa, accommodation, medical and relocation arrangements before accepting. Rent can be expensive, so shared housing or staff accommodation may be useful. English is widely used in hotels, while Cantonese is valuable for daily life and guest communication.