Sales & Marketing Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales & Marketing Coordinator supports the hotel’s commercial team with sales administration, marketing activities, promotional campaigns, events, client communication and performance reporting. Candidates should have relevant experience in hotel sales, marketing, administration or a related field, together with strong organisational and communication skills. Fluency in English and French is highly useful in Mauritius. The role requires proficiency with Microsoft Office and digital communication tools, attention to detail, professional presentation and the ability to manage several deadlines. The successful candidate is expected to work collaboratively with sales, public relations, reservations and operational teams, maintain accurate records, assist with client and partner relationships, and represent Shangri-La professionally. Flexibility, initiative, creativity and a genuine interest in luxury hospitality are important.

About the employer

Shangri-La is a global luxury hospitality group founded in Asia and recognised for its high standards of service, distinctive properties and welcoming approach to guests. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Le Touessrok, located on the east coast of Mauritius, is a luxury island resort known for its beaches, golf, restaurants, leisure facilities and personalised guest experience. The group places strong emphasis on guest satisfaction, teamwork, cultural awareness and employee development. A Sales & Marketing Coordinator in this environment would support the resort’s commercial activities, helping promote accommodation, dining, events and leisure experiences to local and international markets. Exact benefits and employment terms depend on the property, candidate experience and the specific offer.

Working in Mauritius

Mauritius offers opportunities in hospitality, tourism, food and beverage, retail, finance, technology, education and healthcare, with resorts regularly recruiting international and local talent. The island has a multicultural society influenced by Indian, African, European and Chinese heritage. English is widely used for business, while French and Mauritian Creole are common in daily life. Lifestyle options include beaches, hiking, water sports, golf, cultural festivals and a relaxed outdoor atmosphere, although living costs can be high in popular coastal areas. Non-citizens generally need an approved work permit or occupation permit before starting employment; employers commonly assist with applications and documentation. Candidates should confirm visa conditions, accommodation, health coverage, transport and contract benefits directly with the employer. Relocation planning should also consider housing availability, commuting distances and schooling if moving with family.