Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling administrative tasks, preparing proposals and reports, coordinating client inquiries, maintaining records, arranging appointments, and assisting with sales activities and events. Candidates typically need a degree or diploma in hospitality, business, marketing, or a related field, along with strong communication, organization, and computer skills. Previous experience in hotel sales, reservations, or customer service is advantageous. The role requires professionalism, attention to detail, teamwork, a service-oriented attitude, and the ability to manage deadlines while building positive relationships with clients and internal departments.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its brands are known for warm Asian hospitality, high service standards, and distinctive guest experiences. In the Philippines, Shangri-La operates prominent properties such as Shangri-La The Fort in Bonifacio Global City and Shangri-La Mactan in Cebu, as well as other hospitality-related businesses. Employees typically work in a multicultural environment where guest satisfaction, professionalism, teamwork, and continuous service improvement are strongly emphasized. A Sales Coordinator supports the commercial operation by helping the sales team maintain efficient client communication, accurate documentation, and smooth coordination across hotel departments.

Working in Philippines

The Philippines is an archipelago with major employment hubs in Luzon, Visayas, and Mindanao. Manila and Bonifacio Global City offer the widest range of hotel, tourism, business, and corporate sales opportunities, while Cebu, Boracay, Palawan, and other resort destinations provide strong hospitality and travel roles. Filipino workplace culture generally values politeness, personal relationships, teamwork, and respect for seniority. Lifestyle varies from fast-paced urban living to relaxed coastal communities, with English widely used in business and tourism. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants can work without immigration sponsorship. Relocating requires budgeting for accommodation, transport, healthcare, and daily expenses, which vary considerably by island. Candidates should verify current immigration rules, salary conditions, accommodation arrangements, and local employment requirements before accepting an offer.