Assistant Housekeeper 1

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Assistant Housekeeper supports the Housekeeping Department in maintaining guest rooms, public areas and service standards. Typical requirements include hospitality or housekeeping experience, good communication skills, attention to detail, physical stamina and the ability to work shifts, weekends and public holidays. The successful candidate is expected to supervise or guide room attendants, check cleanliness, manage supplies, report maintenance issues, follow health and safety procedures, and respond courteously to guest requests. Previous experience in a luxury hotel is advantageous. The role requires reliability, teamwork, discretion and a professional appearance.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for warm Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. Shangri-La properties in Malaysia serve leisure and business travellers and typically offer structured hotel operations, training opportunities, staff meals, uniforms and employee benefits, depending on the property and employment terms. The company places strong emphasis on guest satisfaction, teamwork, professional presentation and consistent service delivery. Career opportunities range from housekeeping and food and beverage to engineering, finance, guest services and management.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Langkawi and parts of Sabah and Sarawak provide an island or coastal lifestyle, while Kuala Lumpur offers greater access to transport, shopping and international services. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels. Living costs vary, with resort islands sometimes having higher prices for imported goods and accommodation. Foreign employees generally need an employment pass or other work authorization arranged and sponsored by the employer before starting work. Candidates should confirm salary, service charge, accommodation, meals, insurance, contract terms and relocation support. Malaysia has a tropical climate, friendly communities and excellent food, but newcomers should prepare for heat, humidity and seasonal rain.