Food & Beverage Administrator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Administrator supports the department with office administration, records, scheduling, purchasing documentation, reports, payroll or attendance coordination, and communication between outlets and hotel departments. Candidates should have relevant administrative or hospitality experience, good English communication, sound computer skills, and confidence using Microsoft Office or hotel systems. Attention to detail, organization, discretion, and the ability to manage deadlines are essential. The role expects a professional, service-minded person who can work accurately in a busy hotel environment, collaborate with managers and outlet teams, and maintain Shangri-La’s standards for guest service and operational support. Flexibility to work around hospitality schedules and familiarity with food-and-beverage procedures would be advantageous.

About the employer

Shangri-La is an international luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, restaurants, wellness facilities, and business and leisure services. In Malaysia, Shangri-La operates established properties in destinations such as Kuala Lumpur, Penang, and Kota Kinabalu. The company employs people across guest services, food and beverage, culinary operations, housekeeping, engineering, finance, sales, and administration. Shangri-La generally promotes professional training, internal career development, teamwork, and attentive service. Working there can provide useful international hotel experience, particularly for candidates interested in luxury hospitality and customer-focused operations.

Working in Malaysia

Malaysia offers opportunities in hotels, resorts, restaurants, tourism, retail, marine activities, and business services. Island and coastal destinations such as Penang, Langkawi, Redang, Perhentian, Tioman, and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities, and strong seasonal tourism demand. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in hospitality, although Malay is the national language. Living costs vary, with resort islands often more expensive for housing and supplies than mainland cities. Foreign employees normally need an employer-sponsored employment pass, and must not begin work before approval. Relocation planning should cover accommodation, transport, healthcare, banking, weather, and island access. Kuala Lumpur and Penang offer broader career options, while resort islands provide a quieter lifestyle but fewer year-round services.