Assistant Manager/Manager Human Resources

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role supports or manages day-to-day human resources operations at Shangri-La Singapore, including recruitment, onboarding, employee relations, performance management, training coordination, policy implementation and HR administration. Candidates are generally expected to hold a diploma or degree in Human Resources, Business Administration or a related field, with relevant experience in hospitality HR. Strong communication, interpersonal and organisational skills are essential, along with sound knowledge of Singapore employment practices. The successful candidate should be approachable, discreet, service-oriented and confident working with employees and managers from diverse cultural backgrounds. Experience using HR information systems and handling confidential employee matters would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The brand is recognised for personalised service, comfortable surroundings and a strong emphasis on genuine Asian hospitality. Shangri-La Singapore is a major city resort located near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens and wellness amenities. Its workforce includes colleagues from many nationalities and departments, creating a structured but multicultural working environment. The company typically provides opportunities in hotel operations, food and beverage, culinary services, sales, finance, engineering, guest relations and human resources. Benefits and employment terms vary by role, though hospitality positions may include staff meals, training, service benefits and career-development opportunities.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, education and logistics. English is widely used at work, while Mandarin, Malay and Tamil are also official languages. The culture is multicultural, orderly and generally fast-paced, with excellent public transport, modern healthcare, reliable infrastructure and diverse food options. Accommodation and daily expenses can be high, especially near central districts, so budgeting carefully is important. Employment usually requires an employer-sponsored work pass. Professionals may qualify for an Employment Pass or S Pass, depending on salary, qualifications, experience and current government criteria; the employer normally submits the application. Candidates should secure a written offer before relocating and confirm housing, medical coverage, leave, probation and pass arrangements. Singapore has a tropical climate, convenient urban living and easy regional travel, making it attractive for international hospitality professionals.