Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the planning, promotion and administration of meetings, conferences, weddings and other functions. Typical requirements include a diploma or degree in hospitality, business or a related field, previous hotel or event-sales experience, strong communication skills and confidence using Microsoft Office and hotel booking systems. Fluency in English is generally expected; Malay and other languages are advantageous. The candidate should be organised, commercially aware and comfortable handling enquiries, proposals, contracts, quotations and client follow-up. The role also requires close coordination with banqueting, food and beverage, front office and operations teams, while maintaining professional service standards and achieving sales targets.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The group is recognised for personalised Asian-inspired hospitality, strong service standards and a broad portfolio ranging from city hotels to beachfront resorts. In Malaysia, Shangri-La properties serve business travellers, leisure guests, weddings and corporate events, creating opportunities across sales, rooms, food and beverage, culinary, wellness and hotel operations. Employees typically work in a multicultural environment with structured procedures, guest-focused training and opportunities to build an international hospitality career. The exact responsibilities, benefits and working conditions for this Events Sales Coordinator position depend on the individual Shangri-La property and its location.

Working in Malaysia

Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and resort islands such as Redang, Perhentian and Tioman. Hotels, resorts and event venues regularly recruit in sales, banqueting, front office, food and beverage, housekeeping and guest activities. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in tourism. Lifestyle ranges from busy city living to relaxed beaches, tropical nature and island communities; costs are generally lower than in many major international destinations, although resort accommodation can be seasonal. Foreign nationals normally need an employer-sponsored work permit, and should not begin work on a tourist entry. Employers usually guide the Employment Pass or relevant permit process. Candidates should confirm salary, accommodation, transport, medical cover and contract terms before relocating, particularly for island resorts.