Senior Event Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Event Sales Manager is responsible for generating event and banquet business, managing corporate and social accounts, preparing proposals, negotiating contracts, and coordinating with hotel operations to deliver successful events. Candidates typically need a diploma or degree in hospitality, business, marketing, or a related field, together with several years of hotel event-sales experience. Strong knowledge of the Malaysian market, excellent communication and negotiation skills, budgeting ability, and an established client network are advantageous. The candidate is expected to meet revenue targets, develop new business, maintain long-term client relationships, manage multiple events accurately, and represent Shangri-La professionally. Flexibility, commercial awareness, attention to detail, and the ability to work evenings, weekends, and public holidays are also important.

About the employer

Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and Africa. Its portfolio includes the Shangri-La, JEN, and Traders brands, with a reputation for warm Asian hospitality, high service standards, and premium accommodation. Shangri-La properties commonly offer restaurants, meeting facilities, wellness services, and large-scale event spaces, making corporate, wedding, and conference sales an important part of the business. In Malaysia, the group has operated established city and resort properties serving business travellers, leisure guests, and local celebrations. Employees generally work in a structured international hotel environment with opportunities for training, cross-department experience, and career progression. The company values guest focus, teamwork, integrity, respect, and commercial performance.

Working in Malaysia

Malaysia offers opportunities in hotel sales, events, tourism, restaurants, resorts, and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and Johor. For an island lifestyle, Langkawi and Penang provide beaches, outdoor activities, international communities, and a more relaxed pace, while Penang adds a strong food and heritage culture. Malaysia is multicultural, with Malay, Chinese, Indian, and indigenous traditions reflected in festivals, cuisine, and daily life. Living costs vary: Kuala Lumpur is generally more expensive than smaller resort destinations, while accommodation near major resorts can also be costly. Foreign employees normally require employer sponsorship and an Employment Pass, with approval handled through Malaysian immigration procedures. Candidates should confirm the contract, medical requirements, tax treatment, accommodation, transport, and relocation support before moving. English is widely used in hospitality, although Malay and other languages are valuable.