Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment coordination, onboarding, employee records, attendance, payroll administration, training, performance processes, and staff welfare. Candidates should have relevant experience in human resources, preferably within a hotel or hospitality environment, along with strong knowledge of Indonesian employment practices. Good communication, organization, confidentiality, problem-solving ability, and proficiency with HR systems and office software are expected. The successful candidate should be approachable, service-oriented, and able to work effectively with employees and department leaders in a multicultural, fast-paced resort environment. A relevant diploma or degree and strong English skills are generally preferred.

About the employer

Shangri-La is a globally recognized luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, comfortable surroundings, and a strong emphasis on genuine Asian hospitality. Shangri-La hotels typically offer accommodation, dining, events, wellness, and leisure facilities, serving both business and vacation travelers. The company places importance on employee development, teamwork, guest satisfaction, and professional service standards. In Indonesia, Shangri-La has operated prominent properties and provides opportunities across hotel operations, culinary services, guest relations, administration, and corporate support. Employment benefits and exact working conditions vary by property, location, level of responsibility, and local employment regulations.

Working in Indonesia

Indonesia offers hospitality opportunities across Bali, Java, Lombok, the Riau Islands, and other resort destinations. Bali is especially active for hotel, restaurant, wellness, and tourism careers, while Jakarta and Surabaya provide broader corporate and business opportunities. Indonesian workplace culture generally values respect for hierarchy, politeness, teamwork, and relationship-building; English is useful in international hotels, while Bahasa Indonesia is important for daily life. Lifestyle varies from busy urban living to relaxed coastal communities, with generally affordable local food and transport, though accommodation in popular tourist areas can be expensive. Foreign workers normally need employer sponsorship and the appropriate work and stay permits before starting employment; requirements can change, so confirmation with the employer and Indonesian immigration authorities is essential. Candidates should budget for housing, healthcare, transport, and relocation costs and verify whether accommodation, meals, insurance, or flights are included.