Service Associate - F&B Waiter/Waitress (Valley Wing Summit Room)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Associate – F&B Waiter/Waitress supports food and beverage operations in the Valley Wing Summit Room at Shangri-La Singapore. Responsibilities typically include welcoming guests, taking and serving orders, explaining menu items, maintaining service standards, processing bills, clearing tables, and keeping the dining area presentable. Candidates should have customer-service experience, preferably in a hotel or upscale restaurant, good communication skills, a neat and professional appearance, and a genuine interest in hospitality. The role requires teamwork, attention to detail, physical stamina, and flexibility to work shifts, weekends, and public holidays. Knowledge of food safety and service etiquette is advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The brand is known for personalised service, elegant accommodation, dining, wellness facilities, and a strong emphasis on genuine Asian hospitality. Shangri-La Singapore is a large luxury hotel set among landscaped gardens near Orchard Road, with extensive guest rooms, suites, restaurants, event facilities, and recreational amenities. Employees generally work in a multicultural environment and are expected to provide attentive, polished service while maintaining the company’s standards for warmth, professionalism, teamwork, and guest satisfaction.

Working in Singapore

Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, restaurants, retail, finance, technology, and healthcare. Its culture is multicultural, shaped by Chinese, Malay, Indian, and international communities, with English widely used at work. Life is safe, efficient, and convenient, though accommodation and daily expenses can be high. Public transport is excellent, and residents enjoy diverse food, shopping, parks, beaches, and cultural attractions. Hospitality employees commonly work rotating shifts, weekends, and public holidays. Foreign candidates normally need an employment pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation; the employer usually submits the application. Candidates should secure an approved job before relocating, confirm accommodation costs, and check medical, insurance, and permit requirements.