Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain supports the restaurant supervisor in running daily service at Summer Palace, Shangri-La Hong Kong. Requirements typically include previous experience in a quality hotel or fine-dining Chinese restaurant, strong knowledge of food and beverage service, professional communication skills, and the ability to lead and coach junior colleagues. Cantonese and English are highly useful, while Mandarin may be an advantage. The successful candidate is expected to maintain Shangri-La service standards, coordinate closely with the kitchen, handle guest requests and complaints courteously, ensure accurate orders and billing, and help uphold hygiene, presentation, and workplace safety. Flexibility for shifts, weekends, and public holidays is essential.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for personalised Asian-inspired hospitality, high service standards, and its Shangri-La, Kerry, JEN, and Traders brands. Shangri-La Hong Kong includes luxury accommodation, restaurants, meeting facilities, and wellness services, and is recognised for its established fine-dining operations, including the Michelin-starred Summer Palace. Employees generally work in a multicultural environment with structured operational standards, training opportunities, and strong emphasis on guest satisfaction. The group recruits across food and beverage, rooms, culinary, engineering, administration, and management functions, making it a significant hospitality employer in Hong Kong.

Working in Hong Kong

Hong Kong is a highly connected city and territory rather than a traditional resort island, combining dense urban districts with beaches, hiking trails, outlying islands, and a major international business centre. Hospitality opportunities are available in luxury hotels, restaurants, clubs, theme parks, cruise services, and event venues. The culture blends Cantonese traditions with international influences; Cantonese is widely spoken, while English is common in hotels and professional workplaces. Rent and daily expenses can be high, although public transport is efficient and reliable. Foreign employees normally require an appropriate employment visa sponsored by their employer, and the role must meet immigration requirements. Before relocating, candidates should confirm housing, medical coverage, working hours, probation terms, and visa sponsorship. Hong Kong offers excellent dining, shopping, nightlife, nature activities, and convenient travel throughout Asia.