Security Manager / Assistant Security Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Manager / Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets while maintaining a safe, discreet and welcoming environment. Requirements typically include relevant hotel, security, military or police experience, supervisory capability, good incident-reporting skills and knowledge of emergency procedures, fire safety and local regulations. Candidates should communicate confidently in English and preferably Cantonese or Mandarin, remain calm under pressure, demonstrate sound judgment and be willing to work rotating shifts, nights, weekends and public holidays. The role also involves supervising security officers, coordinating investigations, monitoring surveillance systems, conducting patrols, supporting emergency responses and working closely with local authorities and hotel departments.

About the employer

Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for Asian-inspired hospitality, attentive service and the Shangri-La brand promise of genuine care. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders hotels. Shangri-La properties typically offer extensive guest facilities, restaurants, meeting spaces and wellness services, creating a diverse and international working environment. Employees are generally expected to uphold high service standards, protect guest privacy, collaborate across departments and represent the company’s culture of warm, thoughtful hospitality. Benefits and development opportunities vary by property, position and employment contract.

Working in Hong Kong

Hong Kong is a densely connected international city and archipelago, with Hong Kong Island, Kowloon and the New Territories offering very different lifestyles. Hospitality, finance, retail, aviation, technology and professional services provide strong employment opportunities, while luxury hotels regularly recruit experienced security, front-office, culinary and management professionals. Cantonese is widely used, but English is common in business and hotels; Mandarin is also valuable. The city combines high-rise urban living, excellent public transport, vibrant food and arts scenes, hiking trails and nearby beaches. Accommodation and daily expenses can be high, especially on Hong Kong Island. Foreign employees normally need an employment visa sponsored by a local employer, with qualifications and relevant experience assessed under immigration rules. Employers often assist with visa paperwork, but candidates should confirm housing, medical coverage, flights and relocation benefits before accepting an offer.